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Conflict Management for Faith Leaders (Paperback): Houston E. Thompson Conflict Management for Faith Leaders (Paperback)
Houston E. Thompson
R403 R334 Discovery Miles 3 340 Save R69 (17%) Ships in 10 - 15 working days

Is conflict a dirty word? Does it bring to mind images of disagreement, fights, and shattered relationships? For ministry leaders, the likelihood of conflict comes with the job, but the result does not have to be destructive.

Conflict Management for Faith Leaders is about handling conflict in a way that is positive and constructive. With this book readers will discover multiple techniques for assessing and managing

conflict and learn guidelines for choosing which technique to use in a given situation.

A practical resource for pastors and ministry leaders, Conflict Management for Faith Leaders acknowledges that leadership brings with it the risk of opposition. Packed with useful insights and stories based on the experiences of other faith leaders, this book is the ideal tool when the risk of opposition becomes reality.

Create with Cardboard (Hardcover): Heidi E Thompson, Marcy Morin Create with Cardboard (Hardcover)
Heidi E Thompson, Marcy Morin
R864 R640 Discovery Miles 6 400 Save R224 (26%) Out of stock
On The Farm - A Can-You-Find-It Book (Paperback): Heidi E Thompson On The Farm - A Can-You-Find-It Book (Paperback)
Heidi E Thompson
R254 R214 Discovery Miles 2 140 Save R40 (16%) Ships in 10 - 15 working days
Create with Cardboard (Paperback): Heidi E Thompson, Marcy Morin Create with Cardboard (Paperback)
Heidi E Thompson, Marcy Morin
R276 R223 Discovery Miles 2 230 Save R53 (19%) Ships in 9 - 15 working days

What can you do with a box? Anything you can imagine! A cool mobile phone holder, a party pinata, savvy storage solutions, and more! Think outside the box with more than 10 easy recycled cardboard projects!

Upcycled Plastic Projects (Paperback): Heidi E Thompson, Marcy Morin Upcycled Plastic Projects (Paperback)
Heidi E Thompson, Marcy Morin
R276 R223 Discovery Miles 2 230 Save R53 (19%) Ships in 9 - 15 working days

What to do with old plastic toys, bottles, jugs or bags? Recycling is great, but upcycling is better! Repurpose old plastic into cushy pillows, quirky troll villages or even a funky bird feeder! Get eco-creative with more than 10 easy, upcycled crafts.

Event Theory - A Piaget-freud Integration (Hardcover): Irene Fast, Robert E. Erard, Carol J. Fitzpatrick, Anne E. Thompson,... Event Theory - A Piaget-freud Integration (Hardcover)
Irene Fast, Robert E. Erard, Carol J. Fitzpatrick, Anne E. Thompson, Linda Young
R3,990 Discovery Miles 39 900 Ships in 12 - 17 working days

First published in 1985. The event model presented in this study, attempts a framework for integrating psychoanalytic and Piagetian psychologies centered in the notion that development occurs by the differentiation of self and nonself. Its aim is to understand phenomena conceptualized in psychoanalytic terms in a model based on this Piagetian perspective, or, in other words, to provide an object-relational model for the development of psychic structure analytic and Piagetian psychologies centered in the notion that development occurs by the differentiation of self and nonself.

Pictures of the Floating World - An Introduction to Japanese Prints (Paperback): Sarah E. Thompson Pictures of the Floating World - An Introduction to Japanese Prints (Paperback)
Sarah E. Thompson
R738 Discovery Miles 7 380 Ships in 12 - 17 working days

In Edo Japan, woodblock prints known as ukiyo-e ("pictures of the Floating World") captured the entertainment culture of the urban elite and eventually many other subjects as well. These beautiful prints were the result of a meticulous craft process, in which an artist's initial drawing was translated by expert carvers into multiple printing blocks for different colours. In this attractive volume, Sarah E. Thompson, curator of Japanese art at the Museum of Fine Arts, Boston, provides a highly readable overview of the cultural and artistic history of ukiyo-e, showcasing 120 exceptional prints from the museum's world-class collection, by masters including Utamaro, Hokusai, and Hiroshige. She explores each of the principal genres in turn: beauty and fashion, the kabuki theatre, landscape, nature, history and literature, and fantasy. Pictures of the Floating World features a traditional Japanese stab binding and is housed in a durable slipcase together with three remarkable prints, suitable for framing. It will be a must-have for all art lovers.

Gender, Surveillance, and Literature in the Romantic Period - 1780-1830 (Hardcover): Lucy E. Thompson Gender, Surveillance, and Literature in the Romantic Period - 1780-1830 (Hardcover)
Lucy E. Thompson
R4,137 Discovery Miles 41 370 Ships in 12 - 17 working days

Romantic-era literature offers a key message: surveillance, in all its forms, was experienced distinctly and differently by women than men. Gender, Surveillance, and Literature in the Romantic Period examines how familiar and neglected texts internalise and interrogate the ways in which targeted, asymmetric, and often isolating surveillance made women increasingly and uncomfortably visible in a way that still resonates today. The book combines the insights of modern surveillance studies with Romantic scholarship. It provides readers with a new context in which to understand Romantic-period texts and looks critically at emerging paradigms of surveillance directed at marginal groups, as well as resistance to such monitoring. Works by writers such as Jane Austen, Charlotte Smith, and Joanna Baillie, as well as Lord Byron and Thomas De Quincey, give a new perspective on the age that produced the Panopticon. This book is designed to appeal to a wide readership, and is aimed at students and scholars of surveillance, literature, Romanticism, and gender politics, as well as those interested in important strands of women's experience not only for the additional layers they reveal about the Romantic era but also for their relevance to current debates around asymmetries of power within gendered surveillance.

The Insider Threat - Assessment and Mitigation of Risks (Paperback): Eleanor E. Thompson The Insider Threat - Assessment and Mitigation of Risks (Paperback)
Eleanor E. Thompson
R1,381 Discovery Miles 13 810 Ships in 12 - 17 working days

This book provides emergent knowledge relating to physical, cyber, and human risk mitigation in a practical and readable approach for the corporate environment. It presents and discusses practical applications of risk management techniques along with useable practical policy change options. This practical organizational security management approach examines multiple aspects of security to protect against physical, cyber, and human risk. A practical more tactical focus includes managing vulnerabilities and applying countermeasures. The book guides readers to a greater depth of understanding and action-oriented options.

Genji: The Prince and the Parodies (Hardcover): Sarah E. Thompson Genji: The Prince and the Parodies (Hardcover)
Sarah E. Thompson
R968 Discovery Miles 9 680 Ships in 12 - 17 working days
Black Music, Black Poetry - Blues and Jazz's Impact on African American Versification (Hardcover, New Ed): Gordon E.... Black Music, Black Poetry - Blues and Jazz's Impact on African American Versification (Hardcover, New Ed)
Gordon E. Thompson
R4,143 Discovery Miles 41 430 Ships in 12 - 17 working days

Black Music, Black Poetry offers readers a fuller appreciation of the diversity of approaches to reading black American poetry. It does so by linking a diverse body of poetry to musical genres that range from the spirituals to contemporary jazz. The poetry of familiar figures such as Paul Laurence Dunbar and Langston Hughes and less well-known poets like Harryette Mullen or the lyricist to Pharaoh Sanders, Amos Leon Thomas, is scrutinized in relation to a musical tradition contemporaneous with the lifetime of each poet. Black music is considered the strongest representation of black American communal consciousness; and black poetry, by drawing upon such a musical legacy, lays claim to a powerful and enduring black aesthetic. The contributors to this volume take on issues of black cultural authenticity, of musical imitation, and of poetic performance as displayed in the work of Paul Laurence Dunbar, Langston Hughes, Sterling Brown, Amiri Baraka, Michael Harper, Nathaniel Mackey, Jayne Cortez, Harryette Mullen, and Amos Leon Thomas. Taken together, these essays offer a rich examination of the breath of black poetry and the ties it has to the rhythms and forms of black music and the influence of black music on black poetic practice.

Grief and the Expressive Arts - Practices for Creating Meaning (Hardcover, New): Barbara E. Thompson, Robert A. Neimeyer Grief and the Expressive Arts - Practices for Creating Meaning (Hardcover, New)
Barbara E. Thompson, Robert A. Neimeyer
R4,907 Discovery Miles 49 070 Ships in 12 - 17 working days

The use of the arts in psychotherapy is a burgeoning area of interest, particularly in the field of bereavement, where it is a staple intervention in hospice programs, children's grief camps, specialized programs for trauma or combat exposure, work with bereaved parents, widowed elders or suicide survivors, and in many other contexts. But how should clinicians differentiate between the many different approaches and techniques, and what criteria should they use to decide which technique to use-and when? Grief and the Expressive Arts provides the answers using a crisp, coherent structure that creates a conceptual and relational scaffold for an artistically inclined grief therapy. Each of the book's brief chapters is accessible and clearly focused, conveying concrete methods and anchoring them in brief case studies, across a range of approaches featuring music, creative writing, visual arts, dance and movement, theatre and performance and multi-modal practices. Any clinician-expressive arts therapist, grief counselor, or something in between-looking for a professionally oriented but scientifically informed book for guidance and inspiration need look no further than Grief and the Expressive Arts.

Grief and the Expressive Arts - Practices for Creating Meaning (Paperback, New): Barbara E. Thompson, Robert A. Neimeyer Grief and the Expressive Arts - Practices for Creating Meaning (Paperback, New)
Barbara E. Thompson, Robert A. Neimeyer
R1,330 Discovery Miles 13 300 Ships in 12 - 17 working days

The use of the arts in psychotherapy is a burgeoning area of interest, particularly in the field of bereavement, where it is a staple intervention in hospice programs, children's grief camps, specialized programs for trauma or combat exposure, work with bereaved parents, widowed elders or suicide survivors, and in many other contexts. But how should clinicians differentiate between the many different approaches and techniques, and what criteria should they use to decide which technique to use-and when? Grief and the Expressive Arts provides the answers using a crisp, coherent structure that creates a conceptual and relational scaffold for an artistically inclined grief therapy. Each of the book's brief chapters is accessible and clearly focused, conveying concrete methods and anchoring them in brief case studies, across a range of approaches featuring music, creative writing, visual arts, dance and movement, theatre and performance and multi-modal practices. Any clinician-expressive arts therapist, grief counselor, or something in between-looking for a professionally oriented but scientifically informed book for guidance and inspiration need look no further than Grief and the Expressive Arts.

Prescriptive Memories in Grief and Loss - The Art of Dreamscaping (Hardcover): Barbara E. Thompson Prescriptive Memories in Grief and Loss - The Art of Dreamscaping (Hardcover)
Barbara E. Thompson; Series edited by Darcy L. Harris; Nancy Gershman; Series edited by Robert A. Neimeyer
R3,856 Discovery Miles 38 560 Ships in 12 - 17 working days

Prescriptive Memories in Grief and Loss: The Art of Dreamscaping introduces a wide range of therapists to a novel, strengths-based and imaginal practice for helping clients at various points on the grief and loss continuum. Grounded in recent empirical research on how the emotional brain encodes new memories, this book describes how to create a resource-rich "prescriptive memory." Chapters by internationally recognized authors explore the theory and application of dreamscaping from a transdisciplinary perspective, including protocols for use with individuals and groups and guidelines for collaboration with other therapists and professionals. Illustrated with full-color dreamscape images co-created by clients and therapists, this is an exciting and innovative guidebook to a new method for cultivating hope and promoting restoration and growth.

Microeconomics: A Computational Approach - A Computational Approach (Hardcover): Gerald E. Thompson Microeconomics: A Computational Approach - A Computational Approach (Hardcover)
Gerald E. Thompson
R3,984 Discovery Miles 39 840 Ships in 12 - 17 working days

This concise and comprehensive introduction to economics offers readers at all levels a more realistic approach to understanding the elements of resource and product markets, including the role of business decisions; technological change; product differentiation; uncertainty; and the optimal location of activities. With the book's easy-to-use software package for computations, even non-economists will become strongly motivated and can gain a proficiency in economic analysis as well as in practical and professional decision-making skills. End-of-chapter problems, computer exercises, programming examples, and numerous diagrams further enhance the book's usefulness.

Racial Identity Theory - Applications to Individual, Group, and Organizational Interventions (Paperback): Chalmer E. Thompson,... Racial Identity Theory - Applications to Individual, Group, and Organizational Interventions (Paperback)
Chalmer E. Thompson, Robert T. Carter
R1,510 Discovery Miles 15 100 Ships in 12 - 17 working days

Racial identity theories have been in the psychological literature for nearly thirty years. Unlike most references to racial identity, however, Thompson and Carter demonstrate the value of integrating "RACE" and "IDENTITY" as systematic components of human functioning. The editors and their contributors show how the infusion of racial identity theory with other psychological models can successfully yield more holistic considerations of client functioning and well-being. Fully respecting the mutual influence of personal and environmental factors to explanations of individual and group functioning, they apply complex theoretical notions to real-life cases in psychological practice.
These authors contend that race is a pervasive and formidable force in society that affects the development and functioning of individuals and groups. In a recursive fashion, individuals and groups influence and, indeed, nurture the notion of race and societal racism. Arguing that mental health practitioners are in key, influential positions to pierce this cycle, the authors provide evidence of how meaningful change can occur when racial identity theory is integrated into interventions that attempt to diminish the distress people experience in their lives. The interventions illustrated in this volume are applied in various contexts, including psychotherapy and counseling, supervision, family therapy, support groups, and organizational and institutional environments.
This book can serve the needs and interests of advanced-level students and professionals in all mental health fields, as well as researchers and scholars in such disciplines as organizational management and forensic psychology. It can also be of value to anyone interested in the systematic implementation of strategies to overcome problems of race.

Racial Identity Theory - Applications to Individual, Group, and Organizational Interventions (Hardcover): Chalmer E. Thompson,... Racial Identity Theory - Applications to Individual, Group, and Organizational Interventions (Hardcover)
Chalmer E. Thompson, Robert T. Carter
R4,006 Discovery Miles 40 060 Ships in 12 - 17 working days

Racial identity theories have been in the psychological literature for nearly thirty years. Unlike most references to racial identity, however, Thompson and Carter demonstrate the value of integrating "RACE" and "IDENTITY" as systematic components of human functioning. The editors and their contributors show how the infusion of racial identity theory with other psychological models can successfully yield more holistic considerations of client functioning and well-being. Fully respecting the mutual influence of personal and environmental factors to explanations of individual and group functioning, they apply complex theoretical notions to real-life cases in psychological practice.
These authors contend that race is a pervasive and formidable force in society that affects the development and functioning of individuals and groups. In a recursive fashion, individuals and groups influence and, indeed, nurture the notion of race and societal racism. Arguing that mental health practitioners are in key, influential positions to pierce this cycle, the authors provide evidence of how meaningful change can occur when racial identity theory is integrated into interventions that attempt to diminish the distress people experience in their lives. The interventions illustrated in this volume are applied in various contexts, including psychotherapy and counseling, supervision, family therapy, support groups, and organizational and institutional environments.
This book can serve the needs and interests of advanced-level students and professionals in all mental health fields, as well as researchers and scholars in such disciplines as organizational management and forensic psychology. It can also be of value to anyone interested in the systematic implementation of strategies to overcome problems of race.

Black Music, Black Poetry - Blues and Jazz's Impact on African American Versification (Paperback): Gordon E. Thompson Black Music, Black Poetry - Blues and Jazz's Impact on African American Versification (Paperback)
Gordon E. Thompson
R1,588 Discovery Miles 15 880 Ships in 12 - 17 working days

Black Music, Black Poetry offers readers a fuller appreciation of the diversity of approaches to reading black American poetry. It does so by linking a diverse body of poetry to musical genres that range from the spirituals to contemporary jazz. The poetry of familiar figures such as Paul Laurence Dunbar and Langston Hughes and less well-known poets like Harryette Mullen or the lyricist to Pharaoh Sanders, Amos Leon Thomas, is scrutinized in relation to a musical tradition contemporaneous with the lifetime of each poet. Black music is considered the strongest representation of black American communal consciousness; and black poetry, by drawing upon such a musical legacy, lays claim to a powerful and enduring black aesthetic. The contributors to this volume take on issues of black cultural authenticity, of musical imitation, and of poetic performance as displayed in the work of Paul Laurence Dunbar, Langston Hughes, Sterling Brown, Amiri Baraka, Michael Harper, Nathaniel Mackey, Jayne Cortez, Harryette Mullen, and Amos Leon Thomas. Taken together, these essays offer a rich examination of the breath of black poetry and the ties it has to the rhythms and forms of black music and the influence of black music on black poetic practice.

A Cultural History of Work in the Age of Empire (Paperback): Victoria E. Thompson A Cultural History of Work in the Age of Empire (Paperback)
Victoria E. Thompson
R958 Discovery Miles 9 580 Ships in 12 - 17 working days

Winner of the 2020 PROSE Award for Multivolume Reference/Humanities The period 1800-1920 was one in which work processes were dramatically transformed by mechanization, factory system, the abolition of the guilds, the integration of national markets and expansion into overseas colonies. While some continued to work in trades that were similar to those of their parents and grandparents, increasing numbers of workers found their workplace and work processes changed, often in ways that were beyond their control. Workers employed a variety of means to protest these changes, from machine-breaking to strikes to migration. This period saw the rise of the labor union and the working-class political party. It was also a time during which ideas about work changed dramatically. Work came to be seen as a source of pride, progress and even liberation, and workers garnered increased interest from writers and artists. This volume explores the multi-faceted experience of workers during the Age of Empire. A Cultural History of Work in the Age of Empire presents an overview of the period with essays on economies, representations of work, workplaces, work cultures, technology, mobility, society, politics and leisure.

Sampling Theory and Practice (Paperback, 1st ed. 2020): Changbao Wu, Mary E Thompson Sampling Theory and Practice (Paperback, 1st ed. 2020)
Changbao Wu, Mary E Thompson
R3,496 Discovery Miles 34 960 Ships in 10 - 15 working days

The three parts of this book on survey methodology combine an introduction to basic sampling theory, engaging presentation of topics that reflect current research trends, and informed discussion of the problems commonly encountered in survey practice. These related aspects of survey methodology rarely appear together under a single connected roof, making this book a unique combination of materials for teaching, research and practice in survey sampling. Basic knowledge of probability theory and statistical inference is assumed, but no prior exposure to survey sampling is required. The first part focuses on the design-based approach to finite population sampling. It contains a rigorous coverage of basic sampling designs, related estimation theory, model-based prediction approach, and model-assisted estimation methods. The second part stems from original research conducted by the authors as well as important methodological advances in the field during the past three decades. Topics include calibration weighting methods, regression analysis and survey weighted estimating equation (EE) theory, longitudinal surveys and generalized estimating equations (GEE) analysis, variance estimation and resampling techniques, empirical likelihood methods for complex surveys, handling missing data and non-response, and Bayesian inference for survey data. The third part provides guidance and tools on practical aspects of large-scale surveys, such as training and quality control, frame construction, choices of survey designs, strategies for reducing non-response, and weight calculation. These procedures are illustrated through real-world surveys. Several specialized topics are also discussed in detail, including household surveys, telephone and web surveys, natural resource inventory surveys, adaptive and network surveys, dual-frame and multiple frame surveys, and analysis of non-probability survey samples. This book is a self-contained introduction to survey sampling that provides a strong theoretical base with coverage of current research trends and pragmatic guidance and tools for conducting surveys.

A Cultural History of Work in the Age of Empire (Hardcover): Victoria E. Thompson A Cultural History of Work in the Age of Empire (Hardcover)
Victoria E. Thompson
R2,994 Discovery Miles 29 940 Ships in 12 - 17 working days

Winner of the 2020 PROSE Award for Multivolume Reference/Humanities The period 1800-1920 was one in which work processes were dramatically transformed by mechanization, factory system, the abolition of the guilds, the integration of national markets and expansion into overseas colonies. While some continued to work in trades that were similar to those of their parents and grandparents, increasing numbers of workers found their workplace and work processes changed, often in ways that were beyond their control. Workers employed a variety of means to protest these changes, from machine-breaking to strikes to migration. This period saw the rise of the labor union and the working-class political party. It was also a time during which ideas about work changed dramatically. Work came to be seen as a source of pride, progress and even liberation, and workers garnered increased interest from writers and artists. This volume explores the multi-faceted experience of workers during the Age of Empire. A Cultural History of Work in the Age of Empire presents an overview of the period with essays on economies, representations of work, workplaces, work cultures, technology, mobility, society, politics and leisure.

Sampling Theory and Practice (Hardcover, 1st ed. 2020): Changbao Wu, Mary E Thompson Sampling Theory and Practice (Hardcover, 1st ed. 2020)
Changbao Wu, Mary E Thompson
R3,528 Discovery Miles 35 280 Ships in 10 - 15 working days

The three parts of this book on survey methodology combine an introduction to basic sampling theory, engaging presentation of topics that reflect current research trends, and informed discussion of the problems commonly encountered in survey practice. These related aspects of survey methodology rarely appear together under a single connected roof, making this book a unique combination of materials for teaching, research and practice in survey sampling. Basic knowledge of probability theory and statistical inference is assumed, but no prior exposure to survey sampling is required. The first part focuses on the design-based approach to finite population sampling. It contains a rigorous coverage of basic sampling designs, related estimation theory, model-based prediction approach, and model-assisted estimation methods. The second part stems from original research conducted by the authors as well as important methodological advances in the field during the past three decades. Topics include calibration weighting methods, regression analysis and survey weighted estimating equation (EE) theory, longitudinal surveys and generalized estimating equations (GEE) analysis, variance estimation and resampling techniques, empirical likelihood methods for complex surveys, handling missing data and non-response, and Bayesian inference for survey data. The third part provides guidance and tools on practical aspects of large-scale surveys, such as training and quality control, frame construction, choices of survey designs, strategies for reducing non-response, and weight calculation. These procedures are illustrated through real-world surveys. Several specialized topics are also discussed in detail, including household surveys, telephone and web surveys, natural resource inventory surveys, adaptive and network surveys, dual-frame and multiple frame surveys, and analysis of non-probability survey samples. This book is a self-contained introduction to survey sampling that provides a strong theoretical base with coverage of current research trends and pragmatic guidance and tools for conducting surveys.

Strain Effect in Semiconductors - Theory and Device Applications (Paperback, 2010 ed.): Yongke Sun, Scott E. Thompson,... Strain Effect in Semiconductors - Theory and Device Applications (Paperback, 2010 ed.)
Yongke Sun, Scott E. Thompson, Toshikazu Nishida
R4,507 Discovery Miles 45 070 Ships in 10 - 15 working days

Strain Effect in Semiconductors: Theory and Device Applications presents the fundamentals and applications of strain in semiconductors and semiconductor devices that is relevant for strain-enhanced advanced CMOS technology and strain-based piezoresistive MEMS transducers. Discusses relevant applications of strain while also focusing on the fundamental physics pertaining to bulk, planar, and scaled nano-devices. Hence, this book is relevant for current strained Si logic technology as well as for understanding the physics and scaling for future strained nano-scale devices.

Ensuring Minority Success in Corporate Management (Paperback, Softcover reprint of the original 1st ed. 1988): Donna E.... Ensuring Minority Success in Corporate Management (Paperback, Softcover reprint of the original 1st ed. 1988)
Donna E. Thompson, Nancy Ditomaso
R1,628 Discovery Miles 16 280 Ships in 10 - 15 working days

To be a corporate executive in America is to achieve a universally recognized measure of personal and professional success. The high income, privilege, prestige, and authority enjoyed by most corporate executives all attest to "making it." That is why the advancement of racial and ethnic minorities into the executive suite is one of the key barometers of the nation's progress toward full equality of opportunity. But the quest for equal opportunity in corporate management has been difficult and frustrating. Black, Hispanic, and Asian men and women are rarely found among those who run or significantly influence the direction of American corporations. The wide gap between the expectation and the reality is a continuing topic of interest to business leaders and racial and ethnic minorities, as well as to scholars of the business scene. This book edited by Thompson and DiTomaso contributes significantly to our understanding of this problem, and, most importantly, provides useful guidelines on what to do about it. Interest in the diversity of corporate management comes at a time of unprecendented challenge to United States success in the world economy. American business must now compete against aggressive producers and fi nanciers in Western Europe and Japan. More competition also has emerged from some of the rapidly developing countries in Latin America and the Pacific Rim. Our ability to design, manufacture, sell, and export goods and services in a global marketplace will increasingly determine our standard of living and prominence on the world stage."

Regulatory Finance - Financial Foundations of Rate of Return Regulation (Paperback, Softcover reprint of the original 1st ed.... Regulatory Finance - Financial Foundations of Rate of Return Regulation (Paperback, Softcover reprint of the original 1st ed. 1991)
Howard E. Thompson
R4,473 Discovery Miles 44 730 Ships in 10 - 15 working days

This monograph is concerned with the determination of the allowed rate ofreturn in rate cases which, in part, determines the rates ofcharge to customers of public utilities. Rate of return determination has been a central topic in utility regulation for a century. Recent changes in the traditionally regulated markets - electricity, gas, and telephone - have shoved discussion of rate of return determination into the background, replacing it by technology changes, competition, downsizing, deregulation, and reg'ulatory incentive systems. These new issues have made the regula tory sector, which had the reputation of being stodgy and uninteresting, an exciting field ofstudy. But rate ofreturn is not dead. It will playa key role in whatever the new structure ofthe regulated sector. Separating generation from transmis sion and distribution will not eliminate the need for rate of return analysis in the electric utility industry. Rather, it may well increase the number of companies for which the rate of return needs to be determined. It will playa fundamental role in the new regulatory environment. Incentive systems in the regulated sector may be the wave of the future but they will use the required rate ofreturn as a benchmark. Rate case will persist. Most rate cases include opposing testimony as to the "fair" rate of return or even the cost ofcapital for a public utility whose rates are at issue."

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